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Our team is available 24/6 to answer all your questions

How can we help you?

How to open an account? How to transfer money? What kind of investments do we offer? Check out our most popular FAQ’s in the Help Center or use our live chat to quickly connect and get the answers you need.

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Contact us

Our client service team, which is located exclusively in Switzerland, provides assistance 24 hours a day, 5 days a week. If you have a question about any aspect of FlowBank please contact us.

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Contact

Customer Support:

support@flowbank.com

 

Private clients Sales:

private@flowbank.com

 

Institutional Sales:

institutional@flowbank.com

 

Or use the form below and we will reply to you soon using the email you provided.

 

Send us a message

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Chat

Get the answers you need in an instant.
24 hours a day, 6 days a week.

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Phone

For general inquiries: +41 (0) 22 888 66 00
For sales: +41 (0) 22 888 61 30

Starts Sunday night @ 22:00 and ends Friday night @22:00

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Give us a call

Mo – Fr, 8:30 a.m. –  6:30 p.m. CEST

For sales:
+41 (0) 22 888 61 30

For general inquiries:
+41 (0) 22 888 66 00

Fill the form to be contacted by our team.

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Mailing address

Geneva
Esplanade de Pont-Rouge 6
P.O. Box 1303 
1211 Geneva 26
Switzerland

Zurich
Seidengasse 20
8001 Zurich
Switzerland

CFDs are complex instruments and are not suitable for everyone as they can rapidly trigger losses that exceed your deposits. You should consider whether you understand how CFDs work. Please see our Risk Disclosure Notice so you can fully understand the risks involved and whether you can afford to take the risk.

This website is owned and operated by FlowBank S.A, a company regulated by the Swiss Financial Market Supervisory Authority (FINMA) and a member of esisuisse. The list of banks and securities firms authorized by FINMA can be accessed here. Depositor protection in Switzerland is provided by esissuisse for a maximum of CHF 100,000.- per client. Details concerning this protection system are explained at www.esisuisse.ch/en

FlowBank is affiliated with the Swiss Chamber's Arbitration Institution (SCAI) and in case of a dispute, you can contact the SCAI by means of the mediation request form and according to the instructions provided on their website: https://www.swissarbitration.org/Ombuds-FIN

The information on this site is not directed at residents of the United States, Belgium, Canada, or any person in any country or jurisdiction where such distribution or use would be contrary to local laws or regulations.

Apple, iPad, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

FlowBank S.A, Esplanade de Pont-Rouge 6, 1211 Geneva 26, Switzerland
FlowBank S.A, Seidengasse 20, 8001 Zurich, Switzerland