How do I open an account?
To open a live account with us, you just need to click on this link and start the onboarding process.
You will need to have your proof of identity and proof of residence ready.
During the process, you will have to confirm your identity.
You can choose between self-onboarding or video onboarding:
1 – The self-onboarding option allows you to finalize your registration by uploading the necessary documents yourself.
2 – The video-onboarding option allows you to finalize your registration by video with the help of a FlowBank customer support agent.
Your account should be opened within a few minutes.
Once your account is approved, you will be able to get full access to the FlowBank trading platforms.
For a more complete overview of the process, here is a step-by-step video on how to open your FlowBank account: https://www.flowbank.com/trading-courses/how-to-open-a-flowbank-account
Which documents do I need to open an account?
Find below the documents needed to open a FlowBank account
To open an account at FlowBank, you only need to submit the following documents :
1 – Proof of identity - this can be a :
- Passport
- Identity card
Your proof of identity must display a Machine Readable Zone (MRZ)
2 – Proof of residence dated less than 6 months – this can be :
- Electricity/water/gas bill
- Home telephone bill
How are my assets protected?
As a Swiss bank regulated by the FINMA, FlowBank guarantees your deposits up to 100'000 CHF. Moreover, we are supervised by external auditors who control all our activities.
For more information about the deposit guarantee, feel free to visit esisuisse website.
Which currencies does FlowBank support ?
FlowBank supports more than 20 currencies:
USD : American Dollar
EUR : Euro
AED : Emirati Dirham
AUD : Australian Dollar
CAD : Canadian Dollar
CHF : Swiss Franc
CZK : Czech Koruna
DKK : Danish Krone
GBP : British Pound
HKD : Hong Kong Dollar
HUF : Hugarian Forint
ILS : Israeli New Shekel
JPY : Japanese Yen
MXN : Mexican Peso
NOK : Norwegian Krone
NZD : New Zealand Dollar
PLN : Polish Zloty
RUB : Russian Ruble
SEK : Swedish Krona
SGD : Singapore Dollar
THB : Thai Baht
TRY : Turkish Lira
ZAR : South African Rand
How can I contact FlowBank?
FlowBank’s customer service is available to help you
You can contact FlowBank in 3 different ways :
- By email at the following address: support@flowbank.com
- Via the contact form which can be found here.
- By telephone at the following number: +41 22 888 6600
